PRIVACY POLICY

Effective Date: 11 February 2026

1. Introduction

Coach Write Speak Ltd. (trading as Wellness-Business) (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit wellness-business.co.uk, purchase our services, or otherwise interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are (Data Controller)

Coach Write Speak Ltd.
129 Bedford Road
Letchworth Garden City
SG6 4DY
United Kingdom

Email: [email protected]

We are the data controller responsible for your personal data.

3. What Personal Data We Collect

We may collect and process the following categories of data:

A. Information You Provide Directly

Name

Email address

Phone number (if provided)

Billing address

Payment information (processed via secure third-party payment processors)

Business information you share during calls or programme participation

Any information you provide via forms, email, or applications

B. Automatically Collected Information

IP address

Browser type

Device information

Pages visited

Time spent on pages

Cookies and tracking data

C. Programme Participation Data

If you enrol in:

Build to Scale

Offers that Sell. Business that Scale Workshop

The Growth Blueprint Call

We may collect information relevant to delivering coaching, strategy, and implementation services.

4. How We Use Your Data

We process personal data for the following purposes:

To deliver our services and programmes

To process payments

To communicate with you about your purchase or enquiry

To send relevant marketing communications (where consent is given)

To improve our website and services

To comply with legal obligations

5. Legal Basis for Processing (UK GDPR)

We rely on the following lawful bases:

Contractual necessity – to deliver purchased services

Consent – for email marketing and optional communications

Legitimate interests – to improve services and maintain business operations

Legal obligation – for accounting and regulatory compliance

You may withdraw consent at any time by emailing [email protected].

6. Data Sharing

We do not sell your data to third parties.

We may share data with trusted service providers where necessary, including:

Payment processors

Email marketing platforms

Website hosting providers

Accounting and legal professionals

All third-party processors are required to comply with UK GDPR standards.

7. International Data Transfers

If any service providers process data outside the UK, we ensure appropriate safeguards are in place, such as:

UK adequacy regulations

Standard Contractual Clauses

Other lawful transfer mechanisms

8. Data Retention

We retain personal data only as long as necessary:

Client records: up to 6 years (for tax and legal purposes)

Marketing data: until you unsubscribe

Enquiry data: up to 24 months

9. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Correct inaccurate data

Request erasure (“right to be forgotten”)

Restrict processing

Object to processing

Data portability

Withdraw consent

Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

To exercise your rights, email: [email protected]

10. Cookies

Our website may use cookies for:

Website functionality

Analytics

Performance tracking

You may manage cookie preferences via your browser settings or our cookie banner.

A separate Cookie Policy may apply.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Secure hosting

Encrypted payment processing

Restricted data access

Secure storage systems

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date